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DigitalScores reduces costs with customer project status system

DigitalScores has announced a reporting system that allows its customers to see the status of their software development projects. The reporting system can be found at www.digitalscores.com/status.

Customers can view their 'project code' and 'job code' and see exactly what work is being concentrated on at any point in time.

In connection with this DigitalScores has formalized the way in which its customers can raise a programming request to a higher priority. With Priority 2 requests the job usually begins within 2 to 14 days. If the queue seems long or the work is of an urgent nature then customers can state the request as Priority 1 to have it completed more quickly.

This upgrade to customer support serves multiple purposes; it (1) allows customers to be more informed about where their work requests are up to and allows customers to estimate the completion time; (2) it provides customers with more options about how they would like their requests to be prioritized. It also (3) provides an automated and non-redundant data system between the programmer's technical "to do list", the information customers can view, through to the automatic creation of descriptive invoices. This reduces the cost of running the business by completing work faster and thus lowering the cost to customers.

About DigitalScores

DigitalScores was formed in 1996 to provide a system of services and offerings relating to software development. DigitalScores is a small Australian company that is passionate about software projects that create enormous value for businesses. DigitalScores differs from a lot of other software development companies in that it is focussed on delivering solutions that withstand future technological change; the company thus strives to minimize the long-term cost of every project it is involved with.